How We Can Help During the Coronavirus (COVID-19) Pandemic
by Robin Barr
April 24, 2020
We know that many of you are feeling stress and fatigue from the COVID-19 outbreak, making you susceptible to a cold sore that’s contagious for those around you. Or you may get a canker sore which, due to the pain, can interfere with your ability to eat and take in needed nutrition.
It’s dangerous for high risk people to leave the house to shop and a struggle for everyone trying to obtain needed products from local stores, only to discover they’re out of stock on many items. If you’ve experienced this already searching for our lip and canker sore balm sticks, we’ve got you covered now.
You can receive your Sores BeGONE balm sticks delivered to you by mail via the U.S. Post Office. You have 2 ways to order:
- From our website at www.soresbegone.com, and
- Call our office to place your order at 888-877-6315.
See Shipping and Delivery Turnaround Times below.
Here is where we are as of April 2020:
Our Facilities: Even though our office is in California, our manufacturing facility and shipping department are located in IA. Previously, we took steps to increase safety measures and make some operational changes. The product is produced in a clean-room lab environment, and the shipping department's high-standard cleaning was done more frequently. However, for the safety of our team and their families, our IA facility is now closed temporarily until the end of June, which is subject to change.
Our Products: We have set aside quantities of each Cold Sores BeGONE and Canker Sores BeGONE in our California office for our direct customers. Each order is handled safely, packed by a team member wearing a mask and gloves, enclosed in a sealed plastic bag, then placed in a padded envelope.
To purchase for direct delivery, our online store is available 24/7 or call (888) 877-6315.
Our current policy does not set a limit on number of items ordered, however, as events unfold during this time, this could change. For now, our focus is safety first, followed by our direct-to-home customers to receive the care items needed quickly. And one more thing, during this unprecedented time, to help save you money.
Savings Offers: For anyone who wants to stock up now, we have created discounted Twin-Packs (two of the same organic balm stick). The regular price for one single balm stick is $12.99. One twin pack costs $22.99. To help you save even a bit more for orders over $22, you can use checkout code: HOME15 to save 15% on any additional items in your cart. U.S. orders ship for free.
Shipping & Delivery Turnaround Times: We are striving to hold to our usual 1 to 3 business days to ship out orders. We may experience a minor delay due to a higher volume of orders at any given time. But don’t worry. We know you need it fast, and will handle your order with a sense of urgency.
For our International customers: The same turn-around time applies as orders placed within the United States. The usual 2-3 week delivery time from the order date may be delayed in transit. Each country’s system is different. Please be patient.
Community Support: Our team is currently monitoring the COVID-19 situation and how it is impacting the charity service communities SoresBeGONE supports. A small amount of inventory to donate has been set aside for this need.
Should you have any questions or concerns, contact me directly at firstname.lastname@example.org. Stay safe. Take care of your friends and family in whatever ways you can. And above all, make sure to take time for self-care every day until we make it through this.
With love and hope for the future.
Founder, Sores BeGONE by Robin Barr Enterprises, Inc.